24630 Mitchell RD, Hempstead, TX 77445 | 281-894-PUMP (7867) | En Espanol: (832) 630-7227
24630 Mitchell RD, Hempstead, TX 77445 | 281-894-PUMP (7867) | En Espanol: (832) 630-7227

There are many septic pumping services operating in the Houston area, including ours. No matter who you choose to install, replace, or repair your septic system and/or aerobic system, it is important you ask the right questions about septic service. Asking the right questions about septic services can save you thousands of dollars and give you peace of mind.

DO THEY CARRY GENERAL LIABILITY AND WORKMEN COMPENSATION INSURANCE?
These policies protect the homeowner in the event an injury or accident. As a property owner you could be held responsible should an injury occur.

WHAT ARE THE COMPANY’S PRICING AND FEES?
Some companies charge extra for locating and digging buried tank lids, extra long vacuum hose runs and some company’s charge extra for heavy sludge in your tanks.

WILL ALL THE TANKS BE PUMPED OUT?
Some unscrupulous companies choose to skip pumping the pre-treatment tank. Most systems have a “Trash Tank” that catches most if the solids and inappropriate items flushed in the toilet. These tanks are usually completely buried so digging is required and this tank contains many hard to vacuum solids.

DO THEY CARRY ENOUGH HOSE TO AVOID DRIVING ON YOUR DRIVEWAY OR LAWN?
These trucks can be very heavy; under some conditions they are capable of cracking a concrete driveway or rutting your yard. If entering your driveway is unavoidable be sure the truck arrives empty to minimize the chances of damage. These issues should be discussed prior to scheduling the service not when the truck arrives.

DOES THE COMPANY CHARGE DUMP FEES?
Many companies charge an additional dumping fee based on the number of gallons removed.

DO THEY ACCEPT CREDIT CARDS?
Some companies accept cash or checks only.

DO THEY CARRY EXTRA LIDS IN CASE YOURS BREAKS?
Some lids are damaged when removed from the tank. If a lid does break will a replacement be available?

IS THE COMPANY REGISTERED WITH TECQ?
Check to see if the company is registered with the Texas Commission on Environmental Quality. This helps ensure the wastewater is disposed of properly.